FAQs
How long will my order take to ship?
Handmade orders can take 4-6 weeks to be made and dispatched, but are often ready sooner. If you need your order by a certain date, please contact us directly at info@electric-sun-store.com.
Ready to ship pieces (ie. vintage jewellery) will be dispatched within 1 - 2 working days.
I am wanting to buy apparel, but I am outside of your standard size chart. Do you do custom sizing?
We provide custom tailoring at no additional cost. Simply chose the "custom" option in the size dropdown menu and we will send you a follow up email to take your measurements. We can also guide you on how to take them yourself at home! We can also change the desired length of any garment.
Where is your clothing made?
Our garments are produced locally in Cyprus by members of our community. We collaborate closely with our tailors to ensure top-notch quality.
Where is your jewellery made?
Our jewellery pieces are handmade locally in Cyprus, from recycled metals sourced from the United Kingdom - unless specified otherwise.
I want to buy a ring as a gift but don't know the size, what should I do?
Contact us directly at info@electric-sun-store.com and we will do our best to guide you via email or phone call to get the ring to the closest possible size. If it doesn't fit we're happy to resize the ring free of charge, so long as it's left unworn and returned in a perfect condition, within 10 days of purchase.
Do you make your jewellery pieces in other metals such as gold?
Due to the handmade nature of our products, most items are also available in 9CT & 18CT gold upon request - yellow, rose (pink) and white gold. Please email staceyhare@gmail.com for a quote.
Will I be changed at customs?
Where possible, we always mark the item as a gift for a low value so that you don't incur additional customs fees. While we are not responsible for any import fees incurred at your destination by your local government, we do try our best to minimise this for you as much as possible.
Where can I see your jewellery products in person?
Electric Sun Store (Nicosia, Cyprus)
The Hunt NYC (New York City, United States)
First Order Jewellery (Tokyo, Japan)
Seven Doors Tattoo (London, England)
Curtis 925 (Newcastle, Australia)
Where can I see your apparel in person?
Electric Sun Store (Nicosia, Cyprus)